When will my order be shipped out?

  • Bottle Caps and Metal Signs – Ships twice a week. Place your order by Sunday night and your order will ship on Tuesday. Place your order by Wednesday night and your order will ship on Friday.
  • Everything Else – Ships within 72 business hours.

Business hours are Monday through Friday 8am-5pm Pacific Time excluding weekends and holidays. Need help determining when your order will ship?  Email support@grogtag.com 

Here’s an example – you place your order for labels on a Friday and need it delivered by the following Friday. Your order will ship within 72 business hours, which would be Wednesday. You would then need to select a UPS 2-Day service to arrive by Friday. Since our orders ship from Northern California you may be able to select a more economical option like Ground (via UPS) or Priority Mail (via USPS). You can review those options here.

For Bottle Caps and Metal Signs, we print those twice a week – any order placedbefore Monday will ship on that Tuesday, and any order placed before Thursday and after Sunday night will ship on that Friday.

We do not recommend counting Saturday as a shipping day. That is a specific delivery service available for UPS, and is not something we currently offer. The USPS will often deliver packages on Saturday but this is not always the case, so we think it’s best to just avoid Saturday in your shipping timeline.

If you need to RUSH your order or need additional help determining what will be the best shipping option please email support@grogtag.com, and we will get back to you as soon as possible.

Domestic Shipments

For UPS:

  • Overnight = 4 working days (72 production hours + 1 day for delivery)
  • 2-Day Service = 5 working days (72 production hours + 2 days for delivery)
  • 3-Day Service = 6 working days (72 production hours + 3 days for delivery)
  • Ground = 6-13 working days (72 production hours + 6-10 days for delivery)

For United States Postal Service:

  • Priority Express = 4-5 working days (72 production hours + 1-2 days for delivery)
  • Priority Mail = 5-6 working days (72 production hours + 2-3 days for delivery)
  • First Class = 7-8 working days (72 production hours + 3-5 days for delivery)