Shipping

I need my stuff by a specific holiday. When should I order by?
  Need your order for a specific holiday? Here are your order by dates for the 2016 Winter Holidays. *The following are for domestic US s...
Tue, Nov 15, 2016 at 11:19 AM
How long does it take to get my order?
All orders for Labels and Coasters are processed and printed within 72 business hours. Caps and Metal Signs are printed and shipped within 5 business days. ...
Mon, Feb 1, 2016 at 10:33 AM
Talk to me about International Shipments!
We ship to most countries in the world.  If you receive mail at your house, we can get you some GrogTags.   International Shipments via USPS: ...
Tue, Jun 14, 2016 at 5:37 PM
Talk to me about Shipping Details!
When will my order be shipped out? Bottle Caps and Metal Signs – Ships twice a week. Place your order by Sunday night and your order will ship on ...
Mon, Feb 1, 2016 at 10:45 AM
How should I write the address to a US Territory?
To make sure your order arrives to you (and not back to us), please format your address as follows: Your Name 123 Camino Los Manos San Juan PR* 00926 UNITE...
Mon, Feb 1, 2016 at 10:52 AM
My order is lost!
If your package has been marked as delivered but you are unable to locate it, please do the following within 36 hours of written delivery date: ...
Mon, Feb 1, 2016 at 4:07 PM
Can I request a RUSH on my order?
RUSH orders can be requested after an order has been placed, and are accepted on a case by case basis. Please contact support@grogtag.com with your ord...
Mon, Feb 1, 2016 at 4:10 PM
Why is my package being held for customs charges? (International Orders)
If you purchase goods online from GrogTag for delivery to the UK, you may have to pay Customs Duty (if over £135 value) and Import VAT (if over £15) on to...
Tue, Jun 14, 2016 at 5:29 PM
Do you ship to FPO/APO?
Yes! Because we use USPS we do support military mail. Please note that tracking is different for APO/FPO shipments. To make sure your order arrives to y...
Mon, Aug 14, 2017 at 10:15 AM